

Finding the needle in the haystack – Making the most of the vendor selection process
The increasing emphasis on reducing administrative expense as a percentage of premium is leading many health plan executives to re-examine their plans’ use and selection of vendors. Too often, they find that the decision to select a vendor is far easier than choosing the right one. How do you identify that perfect vendor who will partner with your plan to consistently deliver services that meet your expectations? In many cases, we find that an unsatisfactory vendor relations