

Creating stickiness with high-deductible health plans
The proliferation of high-deductible plans (HDHP) has created rising resentment in members who believe that insurers charge high premiums...


Catch me if you can…or… How to engage the right members
While it's clear that a very small portion of a health plan's membership represent a disproportionately high percentage of total medical...


Demystifying healthcare for members: 5 ways to bring clarity to the confusion
Probably the most common descriptor of healthcare today is confusion. New ACA requirements, employer changes to benefit plans, Medicaid...


Four easy – and one not so easy – opportunities for health plans to improve their bottom line
We're often asked for our thoughts on where health plans have the greatest opportunity to reduce their spend and/or increase revenue. ...